Terms and Conditions

Last updated: January 24, 2025

  1. General Terms 1.1 Scope
    These Terms and Conditions ("Terms") govern the sale, delivery, and use of DNA-based supplements, testing kits, and nutritional formulas ("Products") provided by DNAPills.com ("Company", "we", "us", or "our"). By purchasing or using our Products, you ("User", "you", or "your") agree to be legally bound by these Terms in their entirety.

1.2 Acceptance
If you do not agree with any part of these Terms, you must not use or purchase our Products.

1.3 Amendments
We may update or modify these Terms at any time. Any changes will be posted on our website and will take effect immediately. Continued use of our Products signifies acceptance of the modified Terms.

  1. DNA Testing and Product Customization 2.1 Sample Collection
  • You agree to provide a DNA sample following our provided instructions.
  • You confirm that the DNA sample is your own, free from contamination, and collected in its entirety by you or an authorized agent.
  • You understand that the accuracy of our analysis depends on proper sample collection and handling.

2.2 DNA Analysis

  • We analyze your DNA sample to customize nutritional supplements based on genetic markers.
  • Our analyses are based on the current body of scientific research.
  • While we strive for accuracy, we do not guarantee 100% accuracy; results are provided as guidance only.

2.3 Informed Consent

  • By providing a sample, you consent to genetic analysis for the purpose of supplement customization, research (in anonymized form), and quality control.
  1. Products, Usage, and Health Guidelines 3.1 Product Information
  • Products include DNA test kits, nutritional formulas, and any related materials or subscriptions.
  • All instructions provided with the Products must be read and followed.
  • Products are for personal use only and not for resale or distribution.

3.2 Usage Guidelines

  • Adhere strictly to the recommended dosage and usage instructions.
  • Do not exceed the recommended dosage without professional consultation.
  • In case of any uncertainties, consult a healthcare provider.

3.3 Health Considerations and Disclaimers

  • Our Products are supplements and are not intended to diagnose, treat, cure, or prevent any disease.
  • Individual results may vary; effectiveness is not guaranteed.
  • You must consult a healthcare professional before starting any new supplement, especially if you are pregnant, nursing, under 18, have underlying medical conditions, or are taking medications.
  • If you experience unwanted side effects, discontinue use immediately.
  1. Subscription Service and Billing 4.1 Subscription Plans
  • Our subscription services are offered on a recurring basis as per the selected plan.
  • Prices are subject to change with prior notice, and payments must be made in advance according to the agreed billing cycle.

4.2 Payment

  • Payment information is collected and processed securely.
  • You are responsible for updating expired or invalid payment methods to avoid interruption of service.

4.3 Cancellation and Refunds

  • You may cancel your subscription at any time; however, no refunds will be issued for the current billing period.
  • Cancellation will be effective at the beginning of the next billing cycle.
  • No partial refunds will be provided for unused products unless otherwise mandated by law.
  1. Returns, Refunds, and Damages Policy 5.1 No Refund Policy
  • ALL SALES ARE FINAL for non-defective, unused, or non-damaged Products.
  • Refunds are not available for changes of mind, dissatisfaction, or usage beyond the prescribed guidelines.

5.2 Defective or Damaged Products

  • Should a Product be damaged during shipping, you must report the defect within 48 hours of delivery.
  • Photographic or written evidence may be required.
  • Replacement Products will be shipped at our discretion; cash refunds will not be provided.
  1. Privacy, Data Protection, and DNA Data 6.1 General Data Protection
  • Personal data including your DNA sample and genetic analysis results are handled in strict compliance with applicable privacy laws.
  • Data is stored securely and is used solely for customizing and improving our Products and services.

6.2 DNA and Genetic Data

  • DNA samples and genetic data will only be used for product customization, anonymized scientific research, and quality assurance.
  • We will never share personally identifiable genetic data with third parties without your explicit consent, except as required by law.

6.3 Data Retention and Deletion

  • Your data will be retained for as long as necessary, as outlined in our Privacy Policy.
  • You may request deletion of your data; however, certain information may be retained to comply with legal obligations.
  1. Intellectual Property and Proprietary Rights 7.1 Ownership of Materials
  • All intellectual property rights, including trademarks, copyrights, proprietary test methods, and nutritional formulation processes, are owned by the Company.
  • Users are granted a limited license to access and use test results for personal use only.

7.2 Restrictions

  • You must not reproduce, reverse engineer, redistribute or otherwise make any commercial use of intellectual property belonging to the Company without explicit written permission.
  1. Limitation of Liability and Indemnification 8.1 Disclaimer of Warranties
  • THE PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
  • We do not warrant that the results obtained will meet your expectations or that the Products will be suitable for your intended use.

8.2 Limitation of Liability

  • In no event shall the Company be liable for any indirect, incidental, special, or consequential damages arising from or related to the use or inability to use our Products.
  • Maximum liability is limited to the purchase price of the Product or the value of the current subscription period.

8.3 Indemnification

  • You agree to indemnify, defend, and hold the Company harmless from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your breach of these Terms or misuse of our Products.
  1. Shipping, Delivery, and Import Regulations 9.1 Shipping Guidelines
  • Delivery times provided are estimates only and not guaranteed.
  • The Company shall not be held responsible for delays caused by third-party logistics or force majeure events.

9.2 Address Responsibility

  • It is your responsibility to provide accurate and complete shipping information.
  • Additional charges or failed deliveries due to incorrect information will be at your expense.

9.3 Export, Import, and Customs

  • Products may only be shipped to countries where such shipments are legally permitted.
  • It is your responsibility to comply with any import or customs regulations in your country, including payment of any duties or taxes.
  1. Account, Security, and User Responsibilities 10.1 Account Security
  • You are responsible for maintaining the confidentiality of your account credentials.
  • All activities conducted under your account are your responsibility.
  • Notify us immediately if you suspect any unauthorized access or security breaches.

10.2 User Obligations

  • Provide accurate and complete personal and contact information.
  • Comply with all applicable laws and regulations when using our Products and website.
  1. Dispute Resolution and Governing Law 11.1 Governing Law
  • These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions.

11.2 Dispute Resolution

  • Any disputes arising from these Terms will be resolved through binding arbitration.
  • Class actions or group claims are expressly waived.
  • All arbitration proceedings shall take place in Norway, and both parties will share the costs equally.

11.3 Time Limitations

  • All claims arising hereunder must be filed within one year from the date the cause of action arose.
  • Failure to file claims within that period will result in a waiver of the claim.
  1. Product Modifications and Discontinuation 12.1 Formula Changes
  • The Company reserves the right to modify product formulations at any time to improve effectiveness, safety, or comply with regulatory standards.
  • Significant changes to the formula will be communicated to you. No refunds will be provided solely due to changes in formulation.

12.2 Product Discontinuation

  • The Company may discontinue any Product or subscription service at its discretion.
  • In such cases, you will be notified, and any outstanding subscriptions may be fulfilled with alternative products or credits.
  1. Compliance with Laws and Regulations 13.1 Use Compliance
  • You agree not to use our Products in a manner that violates any local, national, or international law or regulation.
  • The Company reserves the right to cancel or refuse any order that violates applicable laws.

13.2 Tax Obligations

  • You are solely responsible for all taxes, customs, duties, or fees imposed by any governmental authority in connection with your purchase or use of our Products.
  1. Force Majeure and Termination 14.1 Force Majeure
  • The Company is not liable for any failure or delay in performance due to circumstances beyond our control, including natural disasters, wars, or other force majeure events.

14.2 Termination

  • The Company reserves the right to suspend or terminate your account or access to the Products in the event of any breach of these Terms without prior notice.
  • Termination of services does not relieve you of outstanding payment obligations.
  1. Severability and Waivers 15.1 Severability
  • Should any provision in these Terms be deemed invalid or unenforceable, such provision shall be severed, and the remainder of these Terms shall remain in full force and effect.

15.2 Waiver

  • No waiver of any provision of these Terms shall be effective unless made in writing.
  • A single waiver of any breach shall not constitute a waiver of any subsequent breach.
  1. Miscellaneous 16.1 Communications
  • You consent to receive electronic communications from the Company related to your orders, account, and marketing.
  • You may opt out of marketing communications at any time; however, service-related communications are non-optional.

16.2 Entire Agreement

  • These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and the Company regarding your use of our Products.

16.3 Contact Information

  • For any questions or concerns regarding these Terms, please contact us at:
    Email: [email protected]

Additional important disclaimers:

  • We are not responsible for any allergic reactions, sensitivities, or adverse effects that may occur from using our Products
  • You acknowledge that you have carefully reviewed all ingredient lists and assume full responsibility for any reactions
  • Individual responses to supplements can vary significantly based on personal biology, medications, and other factors
  • The Company bears no liability for:
    • Allergic reactions of any kind
    • Drug interactions
    • Adverse reactions or side effects
    • Sensitivity responses
    • Changes in medical conditions
    • Any health complications arising from use of our Products
  • You agree to immediately discontinue use and seek medical attention if you experience any adverse reactions
  • It is your responsibility to:
    • Review all ingredients carefully before use
    • Consult healthcare providers about potential interactions
    • Perform any necessary allergy tests
    • Monitor your body's response to the Products

By purchasing or using our Products, you acknowledge that you have read, understood, and agree to be bound by these comprehensive Terms and Conditions.